Busybee Lettings is now a member of the NALS, The National Approved Letting Scheme.
NALS (The National Approved Letting Scheme) ensures that agents comply with defined service standards and has in place a customer complaints procedure offering independent redress through an ombudsman scheme, Professional Indemnity Insurance, Client Money Protection cover and access to Tenancy Deposit Protection.
The scheme is supported by some of the most powerful voices in the property industry and the scheme is open to any firm operating in the lettings sector who meets NALS’ strict criteria.
NALS Chief Executive Isobel Thomson comments: “NALS service standards are the consumer’s benchmark against which to judge the performance of letting and management agents operating in the private rented sector and we are delighted to welcome Busybee Lettings & Property Management into the scheme.